If the item is in stock, it will be sent from our stock within 1-3 working days (Mon-Friday) The package will be sent by Bring/PostNord which estimates 1-5 days depending on distance of destinations. Under normal circumstances it should arrive within 2-8 working days.

If you miss an item in the store or have any suggestions, please mail alt.japansk@gmail.com, we are happy to add new items and requests.

Yes, all our products are sourced from Japan. While a few items may be produced elsewhere, our selection represents the authentic essence of Japanese culture. We prioritize maintaining the integrity and authenticity of our products to provide you with a genuine Japanese experience.

If you have any questions about the origin or authenticity of our products, please reach out to us. We're here to ensure your satisfaction.

At this moment of time we are only operating our webshop online. Our storage is currently not open for pickup at location.

Yes, all our products are authentic. We understand that there are many counterfeit and replica items in the market, and we take extra precautions to ensure that we never source from vendors selling counterfeit products.

Maintaining your trust and satisfaction is our top priority. If you believe you have received a counterfeit item, please contact us for a refund. We will investigate the issue thoroughly.

Please note that a few products may have expired licenses or be discontinued. To check the licensing status of a product, please refer to the description. We are actively working on adding this information to all our products, but it may not be visible for all items just yet.

We are committed to transparency and ensuring your confidence when shopping with us. Thank you for choosing our authentic products!

No, you won't need to pay any additional import taxes when purchasing from us. We have already taken care of the necessary import taxes for our products shipped to Norway, and the prices you see include these fees. Rest assured, there are no hidden costs to worry about!

We strive for transparency and want to provide a seamless shopping experience without any surprises or additional expenses.

Shop with confidence knowing that at Alt Japansk, the price you see is the price you pay, with no additional import taxes to worry about!